At Spice Delish Meal, customer satisfaction is our top priority. While we strive to ensure that every order reaches you in perfect condition, we understand that issues may occasionally arise. This policy outlines our return and refund process.
Products are eligible for return/refund if they are:
Delivered in a damaged or tampered condition
Incorrect items (different from your order)
Expired or defective products upon delivery
Returns are not applicable for opened, partially used, or perishable food products unless they are defective at the time of delivery.
To raise a refund or replacement request, please follow these steps within 48 hours of delivery:
Provide your Order Number
Share a brief Issue Description (e.g., damaged packaging, wrong item, missing product)
Attach Photo Evidence if applicable (clear photos of the package, product, and label)
Send the above details to us via email at info@spicedelishmeal.com or call us at +91 7990320898.
Our support team will review your request within 2–3 business days.
Once approved, refunds will be initiated to your original payment method within 5–7 business days.
Replacements (if applicable) will be processed and delivered within 4–6 business days at no additional cost.
Once approved , the refund will be credited to your original payment mood with in 5-7 working days.
Refunds or returns will not be accepted in the following cases:
Wrong shipping address provided by the customer
Delays caused by courier/logistics partners beyond our control
Products that are opened, consumed, or tampered with by the customer
For any return or refund-related queries:
Email: info@spicedelishmeal.com | rslmakenterprises@gmail.com
Phone: +91 7990320898
